Wifi on kindle fire hd not working

I have a work around solution that may help users with this issue. Both are updated to latest operating version.

I may? Or it may even not be possible to 'tweak' these settings to resolve. That will share the Vodafone Wi Fi with connected devices up to 4 and crucially, those devices Kindle will authenticate with my mobile and connect okay, and both did straight away. This way, they don't 'talk to' the Vodafone router to authenticate, and fail!. You could also tether to your mobile. This incompatibility issue with Amazon devices and some routers seems to be widespread from what I have read on various forums when troubleshooting my own Kindle issues.

Anyway, hope work around solution helps some users in some way. Here's The Real Fix! Home Products Guide Support. Part 1. How to Connect Kindle to Wifi Part 2. Solutions to Kindle not Connecting to Wifi. I have a Virgin Media Superhub. I cannot find this "Protected Management Frames" setting anywhere in the setup settings, not even in Advanced Settings. Where is it please? Thanks Rastlov. You saved me a lot of frustration.

It's weird that Amazon can't solve this yet as I can see in the comments below that people just see it as a broken device. Just bought a brand new Kindle Paperwhite 10th Gen. Can't connect to wifi no matter what I do. Useless right out of the new box!!! Same here. After spending hours trying and more hours with the worthless live chat employee, Amazon graciously. They sent me a second device, all while assuring me that this would not be a problem. Second device will not connect to my wifi either.

I am returning it for a full refund. I am so disappointed that they can't provide a product that does not require a customer to waste days of time trying to fix an issue that should not be a problem.

I will be posting a review expressing this but spread the word any way we can. Don't buy a Kindle. Hi there is nothing wrong with my internet. However my kindle will not connect, it is old about 10 years so does not have the ability to update. I have done everything that has been advised to do. Does that mean she needs to be put to pasture? Total frustration. After trying to connect it myself, I called the Amazon Hotline. The rep just kept telling me to do the same things over and over.

He finally put me on HOLD and never returned. Very disappointed in the service. My Kindle Paperwhite will not connect to my WiFi. I've bought various books, Kindle Editions, and my account says "Delivered to device", but nothing appears on my Paperwhite because it will not connect to my WiFi. I've read various "How to They all begin "Make sure your device has the latest software version". Stupid, stupid, stupid, stupid, stupid.

God almighty, does Amazon not employ anyone with a brain cell? Does anyone have a solution which does not require my Paperwhite to have the latest software? My software is 5. I understand the latest version is 5.

Does that really matter? I have connected my Paperwhite to my network many times in the past. That's how I downloaded all the books currently on my device.

So what has changed? Have you tried to connect your mobile hotspot? If you even cannot connect the hotspot, you can contact the Amazon customer support to request the technical support or return or exchange your kindle. Thanks for the suggestion. I did try this the other day, but I couldn't connect. I just tried it again, and this time it did connect.

Now at least I have a way of downloading my books. While I have a connection I thought I'd try updating the software, but the "Update your Kindle" option is still greyed out. Thanks again. You can try this: - Download the latest software file to your computer - Connect your kindle to your computer via USB - Drag the file to your kindle Then, go to your kindle and the update option should be available.

After trying various things, the fix was simple with a subtle difference from other suggestions we found on the web as follows: 1 - Turn off the Xfinity gateway router for 10 minutes i. This process worked twice now so should be attempted either first or if no other process works. I am having the same problem with a two-year old Kindle Paperwhite.

In the past week, I have been unable to connect to the internet. I went through all the steps, including resetting to the factory defaults at the last.

When I restarted the Kindle, I could only get to the set-up Wifi screen and no further. When I enter the password, I get the same message that it connects to Wifi, but not the Internet.

All other devices in the home are working with Wifi and internet connection with no problem. If you have content already downloaded, you can access that only.

I contacted Amazon's customer service using the number above in the article and spoke with a representative who tried to help, but we could get no further together. He has referred it to Tech Support. I will update here if I get any successful resolution. I can use the silk browser or other apps and connect to the internet with both of my Kindle Fires but neither of them starting today will allow me to access anything in Bible Gateway other than the home screen. I can connect to Bible Gateway on my old wi-fi only phone to do our daily reading but not either Kindle.

I've tried all the suggestions except factory reboot and nothing works. Did Amazon start blocking the Bible? The real fix is to add your network connection with the advanced option hidden network. Have been trying for hours to connect new Fire HD 10 and keep getting the same message that password or wifi may be incorrect. I have tried restarting wifi even though it works for my computer, tv and phone and that does not work.

I have gone to utube to look for solutions, I have gone to Amazon to look for solutions and done everything that has been suggested. I am now, sadly, going to pack it up and return it. Subscribe Submit. We also keep tabs on common issues for the older Kindle Fire tablets since there are plenty still out there on living room coffee tables. A quick skim of the Amazon Help Forums shows that one of the most popular help topics is how to get your Fire Tablet to charge.

Your Fire tablet indicator light turns orange while charging. If you find that your tablet is not responsive or frozen, then performing a soft reset is probably your best bet.

To do that, simply p ress and hold the power button for 40 seconds or until your device restarts. Give this a try if your tablet is acting up, not responsive, or running slowly. Some Fire tablet owners have run into issues with sudden and unexplained battery drain.

There are a number of discussions on these topics within the Amazon forum. Thankfully, there are several things you can try to alleviate the problem.

Since not everyone has the most recent Fire tablet, here are a few common issues on the older range of tablets. There are a couple of different ways to tackle this. Many of our readers have been having issues with their Fire tablets not recognizing their microSD card.